Robert Half Office Team Customer Service Representative in BALTIMORE, Maryland
Join Our Team as a Customer Service Representative! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long term temporary-to-fulltime, and located in Baltimore, Maryland. How you will make an impact - Receive and send written business correspondence - Be a part of business development by by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion - Handle incoming telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02000-0010400766
Functional Role: Customer Service
Postal Code: 21223
Compensation: $17.52 to $23.69 per hour
Requirements: - Ability to simplify complex problems and build solutions, manufacturing industry experience, SAP, order entry, company liaison - Comfort and confidence when interacting with internal and external partners and clients/customers - Experience performing extensive research to resolve complex customer inquiries - Email experience preferred - Microsoft Word experience - Proficiency in SAP - Solid understanding of order entry - Demonstrated knowledge of MS Outlook - Adeptness in Microsoft Excel - Data entry experience preferred - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years of past relevant experience - Positive attitude and an engaging businesslike approach - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent customer service and office administrative skills - Ability to effectively interact, verbally and in writing If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!