Inova Health Systems PATIENT FINANCIAL SVCS REP 4 in FALLS CHURCH, Virginia

Job Description

Responds to incoming calls from patient account holders, and authorized representatives of the patient insurance companies, or an authorized entity. Address questions or problems by accessing account information via the computer system, relaying the appropriate information in a courteous and helpful manner, make corrections to the information in the system or generate written requests to other teams and document the encounters to the account.

EEO:M/F/Vets/Disabled

Requirements

Experience: Three years experience in revenue cycle, finance, customer service, or data analytics

Education: High school Diploma or GED

Special Skills: Working knowledge of Microsoft Office products. Ability to think critically to identify trends and resolve accounts independently

Work Site Location: INOVA SYSTEM OFFICES-TELESTAR

Work Site Address: 2990 TELESTAR COURT

Schedule: Monday-Friday

Work Site City/State: FALLS CHURCH, VA

Shift: Day