Textron Sr. Technical Writer in Hunt Valley, Maryland

Sr. Technical Writer


Position Summary:

Senior Technical Writers in the Textron Integrated Product Support Services business are developing technical manual documentation and supporting development teams.

Job Summary of Responsibilities:

Analysis of engineering data and drawings for pertinent information.

Our external and internal customers rely heavily on the content and accuracy of the technical manuals produced by our technical writers. These manuals are critical to the efficiency and safety of the end-user. Senior Technical Writers review and conduct analysis of engineering/technical data and drawings to gather pertinent information required for the development of Technical Manuals (TMs) and Interactive Electronic Technical Manuals (IETMs). Collaborate with the Logistics Management Information (LMI) group and to gather required information on procedures to be written based on the task analysis performed.

Development of theory of operation, operating instructions, maintenance instructions; remove/replace procedures for technical manuals.

Development of publications work packages that include; equipment description, theory of operation, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace procedures), and supporting information (Repair Parts and Special Tools Lists). Procedure development to be done in MS Word for page base publications, and Arbortext xml authoring language for Interactive Electronic Technical Manuals.

Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordination of quality-control, illustrating, and production activities required ensuring the accuracy and adequacy of each publication while adhering to established timelines.

Review detailed program requirements with the Lead Writer to complete the publications activities in accordance with the applicable publications plan and applicable specifications. Lead/participate in publications Integrated Product Team (IPT) meetings to gather relevant information to support the publications development process while meeting schedule milestones. Coordinate with Illustrating to communicate graphics required to support the detailed steps in the procedures being developed.

Participation in review conferences with internal and external customers. May provide direction to other writers and support personnel who may assist with assigned tasks. Coordination of in-process and final reviews.

Responsible for providing schedule inputs, and managing deadlines and allocated budgets (including Earned Value reporting) on assigned programs. Lead/support internal in-process quality reviews, final reviews, and in-process review conferences with customers to monitor status of assigned programs. Lead/support technical manual validation events (performing the written publications procedures for accuracy and adequacy). Incorporation of all validation comments prior to the customer verification events (customer team performs validated procedures as final quality check before publication of the manual content).

Adhere to quality standards and principals to provide exceptional product content and delivery.

Additional duties/responsibilities as assigned.



  • Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.

  • 3 to 6 years of product support experience that included the use or development of technical documentation.

  • UAS product support experience and system knowledge (Shadow and Gray Eagle).

  • Strong oral and written communication skills.

  • Ability to read and understand engineering drawings.

  • Must be a self-starter and able to take initiative.

  • Ability to gather, analyze and summarize data to develop appropriate actions.

  • Ability to interact with other functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Management Information (LMI), and Training to ensure all stakeholders are considered throughout the development process.

  • Ability to provide program status briefings to internal stakeholders and external customers.

  • Able to quickly adapt to change.

  • Active Secret Security clearance.

Desirable Qualifications:

  • Military experience a plus.

  • Experience developing estimates and use of related resources (e.g. Propricer).

  • Experience in providing control and monitoring oversight to projects and use of related processes (e.g. EVMS).

  • ArborText experience a plus.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Engineering

Primary Location US-Maryland-Hunt Valley

Recruiting Company Textron Systems: Support Solutions

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Req ID: 263069