Accenture Federal - Training Developer & Instructor in Washington, District Of Columbia

Title: Federal - Training Developer & Instructor Location: USA-Southeast Job Number: 00561323

Organization: Accenture Federal Services

Location: Arlington, VA

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes. We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.

Develops training products, participates in development strategy sessions, and instructs. Understands the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) process and Agile Development Concept. SI training expert in planning, designing, developing, testing and delivering training and training products using the Oracle User Productivity Kit (UPK) 12.0 in Computer Based Training, Instructor Led Training, Virtual Training, and Distance Learning (Asynchronous and Synchronous). Applies industry training best practices and standards. Participates in all Software Development Life Cycle (SDLC) phases to define, design, develop, test, implement, maintain, and sustain the Client training solution. Functionally knowledgeable in Learning Management System use, particularly PeopleSoft’s Enterprise Learning Management Module (ELM). Participates in Client Program Management (PM) Forums for stakeholder collaboration and other SDLC and training purposes. Leads or participates in internal SI forums and project teams. Prepares and edits Program documentation. Responsible to oversee the effective training development of products and instruction by other developers/instructors.


  • Provides SI understanding and experience in applying the full range of Oracle UPK and ELM capabilities together with industry best practices for training design, development and implementation, to deliver learner centered and distributed learning training products. This includes preparing associated Program documentation. Specific duties and responsibilities include:

  • Manages project teams or works individually to perform training tasks.

  • Maintains an understanding of and consistently applies industry best practices and standards.

  • Maintains an understanding of and complies with Client training guidance, doctrine, publications, standards, policies and procedures applicable to the Client Program. Examples include the Client System Training Plan (STRAP) and Client Life-Cycle Sustainment Plan (LCSP).

  • Represents the program at different levels of organizations - responsible to provide a positive attitude and exude the required confidence for the Command Level Briefings.

  • Configures and Manages UPK software in multiple environments maintaining configuration management of different release products.

  • Serves as an Instructor (requires Travel).

  • Provides oversight of the development of UPK and other training products.

  • Participates in the Prototype/Demo SCRUMs and develops UPKs to support demonstration of System Functionality and leads other training developers in those efforts.

  • Leads or participates in managing, planning, and designing, developing, testing, and maintaining the content of the Electronic Performance Support System (EPSS).

  • Leads or participates as assigned in training planning and management tasks to develop, implement, maintain, and manage the following Client training plans and documentation: Training Tasks List, Training Implementation Plan, Training Product Management Plan, Training Support Plan, and Instructional Media Design Report.

  • Leads or participates as assigned in training product development tasks to develop, implement, maintain, and manage the following Client training products: Electronic Performance Support System (EPSS), Training Prototypes, Web-based Self-Service Training, Instructor-led Training Support Package, UPK based Distributed Learning courseware (Lv2) products in web-based and recordable media, Training Environment requirements, Web-based Knowledge Management Product, Job Aids, and Student Evaluation (test) Packages.

  • Leads or participates in training implementation tasks (including electronic attendance records), develop and conduct Instructor Certification, and conduct Site Survey Trip.

  • Participates in build SCRUMS and supports prototyping thru UPKs.

  • Participates in User Juries, Training Validation Events, and SDLC testing to provide training products validation and analyze recommendations for corrections or improvement.

  • Develops and delivers oral presentations, and explains the most complex material in a clear fashion.

  • Reviews the work of others to detect errors and/or needed modifications.

  • Provides guidance and direction to less experienced staff.


Basic Qualifications:

  • Bachelor degree or 4 years of related experience.

  • 2 years experience of instructing users on automated systems.

  • Experience participating on training development/instruction teams.

  • Experience in configuration management ensuring training products produced for simultaneously worked releases are not mingled or lose release related relevance.

  • Experience planning, designing, developing, testing, and implementing classroom, and distance learning training, to include instructor products (lesson plans, training aids).

  • Experience developing training prototypes and explaining functionality in terms understandable by users.

  • Experience in developing organizational training plans and training management processes and procedures, and developing and maintaining associated documentation.

  • Experience in training delivery management for documenting instructor and end user training and certification, and providing associated attendance and performance tracking and reporting.

Preferred Qualifications:

  • 2 years of experience in Oracle ELM, with experience in the current ELM version.

  • 2 years of experience in Oracle UPK, with experience in the current UPK version, managing and Leading UPK Teams, and establishing/administrating UPK Knowledge Center.

  • 2 years experience of managing UPK products including packaging SCORM content and integrating content with an appropriate Learning Management System (LMS), preferably the PeopleSoft’s Enterprise Learning Management (ELM) module.

  • Experience planning, designing, developing, testing, and implementing: Full Oracle UPK capability, to include the See-It, Try-It, Know-It, Do-It, Test- It, Print-It and Test-it modes, Knowledge Center, Master Template development/use, and training document generation (i.e. lesson plans, job aids, troubleshooting guides).

  • Experience planning, designing, developing, testing, and implementing Electronic Performance Support Systems (EPSS) based with expertise in embedding UPK as PeopleSoft’s user help.

  • Experience leveraging the full capabilities of UPK’s Knowledge Center to include documenting course completion and exporting completion results to other systems (i.e.: Learning Management System).

  • Experience developing Training and testing content compliant with Sharable Content Object Reference Model (SCORM®) and Section 508 of the Rehabilitation Act of 1973.

  • Knowledge of the Client Learning Model (ALM), experience preferred.

  • Knowledge of Client Training and Doctrine Command (TRADOC) policies, guidance, standards, and procedures for implementation of automated systems training, to include Self-Development Training, Agency NET and Operator NET; experience preferred.

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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